Kerkiya Terms and Conditions – Know Before You Join

1General Terms & Conditions

Kerkiya is an internationally licensed online gaming platform serving users in Bangladesh and other countries. These terms and conditions constitute a legally binding agreement between Kerkiya and its users.

Accessing Kerkiya through its website, mobile site, or any digital channel constitutes your acceptance of these terms and conditions. If you do not agree, please refrain from using the platform.

Kerkiya reserves the right to modify these terms and conditions, in part or in full, at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms. We recommend reviewing this page regularly.

2Account Registration & Use

To register with Kerkiya, you must provide accurate and truthful information. Opening an account with false or incorrect details is strictly prohibited and may result in account closure.

Per-User Rules:

• Each person may hold only one Kerkiya account.
• Multiple accounts from the same IP address or device are not permitted.
• Your account password must be kept strictly confidential and must not be shared with anyone.
• Any unauthorized access or suspicious activity on your account must be reported to Kerkiya support immediately.
• Accounts may not be shared with or sold to any other person.

Kerkiya reserves the right to suspend or close any account without prior notice if a breach of these terms is suspected. In such cases, any remaining balance may not be refunded.

3Age Verification & KYC Process

Kerkiya strictly prohibits minors from gaming on its platform. Users must be at least 18 years old to register. At any stage of registration, Kerkiya may request a copy of a government-issued ID to verify age.

Documents required for KYC verification:

• Clear photo of National ID (NID) or passport
• Utility bill or bank statement as proof of address
• Proof of Payment Method Ownership (where applicable)

Until KYC verification is complete, Kerkiya may impose reduced withdrawal limits. All submitted documents must be genuine and valid — submitting forged documents will result in permanent account closure.

4Deposit & Withdrawal Policy

Kerkiya supports deposits and withdrawals through Bangladesh's most popular mobile banking methods. All transactions can be made in Bangladeshi Taka (BDT).

Deposit Rules:

• A minimum deposit amount applies — please check the deposit page for the latest limit.
• Deposits are generally credited to your account instantly.
• Only payment methods registered in your own name may be used.
• Depositing through a third party is strictly prohibited.

Withdrawal Rules:

• KYC verification must be completed before withdrawals can be processed.
• Withdrawals are typically processed within 24-72 hours.
• Withdrawals must be made using the same payment method used for the deposit.
• To withdraw winnings from a bonus, the associated wagering requirements must be met.

5Bonuses & Promotional Offers

Kerkiya offers a variety of bonuses and promotional offers. Each bonus has its own terms and conditions, which must be read before claiming. General bonus policies are outlined below.

Welcome Bonus:

• A 100% welcome bonus is available on your first deposit.
• To withdraw bonus funds, the specified wagering requirements must be fulfilled.
• The welcome bonus is available to each member once only.

General Bonus Terms:

• Funds derived from bonuses cannot be withdrawn directly.
• If wagering requirements are not completed within the specified time, the bonus will be forfeited.
• Multiple bonuses cannot be used simultaneously unless otherwise specified.
• Key Points
• Kerkiya reserves the right to modify or discontinue any promotion or bonus offer at any time.

6Gaming Policy & Outcomes

All games on Kerkiya use internationally certified Random Number Generator (RNG) technology. This means every game outcome is completely random and unbiased — with no manipulation whatsoever.

If a software error or technical issue results in an abnormal game outcome or payout, Kerkiya reserves the right to void the result and refund the bet. Kerkiya is not obligated to pay out unusually large winnings resulting from a technical error.

In the event of a technical disruption during live games or Sports Betting, Kerkiya's decision will be considered final. Users are deemed to have agreed to this condition by participating on the platform.

7Prohibited Activities

The following activities are strictly prohibited under Kerkiya's terms and conditions. Violations may result in account suspension or permanent closure, and any balance may be forfeited.

• Operating multiple accounts under the same person's name
• Strategic or systematic betting to meet bonus wagering requirements
• Accessing another user's account or attempting to hack it
• Attempting to manipulate the platform's software or game systems
• Using Kerkiya's payment system for money laundering
• Depositing or Withdrawing Using Third-Party Funds
• Operating an account on behalf of a minor
• Using automated bots or software to play games

8Account Closure & Suspension

Kerkiya reserves the right to suspend or close accounts under the following circumstances. Members are generally notified before an account is closed; however, immediate action may be taken in cases of serious violations.

• Violation of these terms and conditions
• Failed KYC verification or submission of false information
• Prolonged Account Inactivity
• By order of a court or regulatory authority

Members may also voluntarily close their account at any time. In such cases, any eligible balance will be made available for withdrawal. Kerkiya is fully cooperative with self-exclusion and Responsible Gaming requests.

9Privacy & Data Protection

Kerkiya takes your personal information very seriously. Your name, address, payment details, and gaming history are stored with full security. No personal data is shared with third parties — except where required by law or as part of the KYC process.

Kerkiya protects all your data using the latest SSL encryption technology. For more details, please visit our Privacy Policy Read.

10Responsible Gaming

Kerkiya believes gaming is for entertainment — it should never be treated as a source of income. We encourage all members to enjoy games responsibly.

• Set deposit limits — daily, weekly, or monthly.
• Set session time limits.
• Use self-exclusion if needed.
• If you are struggling with gaming, please seek professional help.

11Limitation of Liability

Kerkiya always strives to provide a reliable and uninterrupted service. However, Kerkiya will not be held liable for any loss arising from the following circumstances:

• If a game is interrupted due to loss of internet connection or network issues
• Temporary Service Disruption During Server Maintenance or Upgrades
• Loss Caused by Issues with the User's Own Device or Software
• Unauthorized third-party activities beyond Kerkiya's control
• Service Interruption Due to Natural Disasters or Unforeseen Circumstances

Kerkiya is not liable for any indirect, incidental, or consequential damages. In the event of any dispute, Kerkiya's decision shall be considered final.

12Terms Amendment Policy

Kerkiya reserves the right to modify these terms and conditions, in part or in full, at any time. Members will be notified of significant changes via email or platform notification.

Continuing to use the platform after updated terms have been published will be taken as acceptance of the new terms. We recommend reviewing this page after each update.

This version of the terms is provided for informational convenience only. The English version shall prevail for any legal interpretation.